General terms & conditions
These General Terms and Conditions apply to all products and services offered online through www.worldofdancenetherlands.com (hereinafter the “Website”) by:
The Lifestyle Company
Ketelhuisplein 18
5617 AE Eindhoven
The Netherlands
Email: info@thelifestylecompany.nl
Hereinafter referred to as “The Lifestyle Company”.
These Terms and Conditions also apply to bookings made through the email service referred to on the Website or through any other form of communication used by The Lifestyle Company.
The Lifestyle Company reserves the right to amend these Terms and Conditions at any time. Any changes shall become effective from the moment they are published on the Website.
The Lifestyle Company also reserves the right, at its sole discretion and without prior notice, to suspend, modify, or discontinue the Website in whole or in part.
These Terms and Conditions are intended to ensure that customers fully understand the booking, registration and ticket purchase process. By completing a purchase or registration, the purchaser confirms that they have read, understood, and accepted these Terms and Conditions.
1. Definitions
For the purposes of these Terms and Conditions:
- Purchaser means the person who completes a booking, purchase or registration.
- Participant means any individual performer or competitor taking part in an event or competition.
- Team means any group act, formation or registered collective participating in the event.
- Coach means the responsible representative, teacher, team leader or contact person connected to a participant or team.
2. Price, payment and purchase terms
The person placing an order is deemed to be solely responsible for the booking and for payment, even if the order is placed on behalf of one or more third parties.
By confirming an order, the purchaser declares that they are aware of and accept:
- these Terms and Conditions, which form an integral part of the agreement between the parties;
- any specific terms and conditions that may be displayed on the Website;
- the terms and conditions of the venue, including conditions of entry, as applicable at the relevant event location;
- where applicable, the official competition rules, event format, qualification criteria, and participation requirements published by The Lifestyle Company.
The application of these Terms and Conditions and any venue-specific or competition-specific conditions is a prerequisite for the conclusion of the contract with The Lifestyle Company. Purchasers and participants are advised to read these Terms and Conditions carefully before making a purchase or registration.
By purchasing one or more tickets, registrations or other items through the Website, the purchaser acknowledges that they have read, understood, and agreed to be bound by these Terms and Conditions. If the purchaser does not agree with these Terms and Conditions, or is unable to comply with them, they must not make a purchase or registration.
The purchaser makes an offer to enter into a contract when clicking the “Confirm purchase” button or any equivalent booking or registration confirmation button on the Website. The purchase or registration becomes final and binding once a transaction number, order confirmation, or registration confirmation has been generated by The Lifestyle Company.
All orders are subject to payment card verification and other security checks. The Lifestyle Company may cancel a transaction if it does not pass the relevant verification process.
The Lifestyle Company reserves the right to cancel any booking or registration that it reasonably suspects to have been made fraudulently.
In addition to the ticket price, administration, delivery and transaction fees may be charged, depending on the event. These fees are clearly indicated during the ordering process.
The total price payable may therefore exceed the price printed on the ticket itself. All displayed ticket prices and applicable service or transaction fees include VAT, unless stated otherwise.
The total amount of the order, including all fees, must be paid immediately once the contract has been concluded.
3. Tickets
E-tickets, once printed on plain paper or shown in a valid digital format where permitted, constitute the customer’s entry ticket for the event.
Tickets must be clearly legible. If a printed or digital ticket cannot be scanned or read properly, the customer may be denied access to the event.
Each barcode or QR code represents one single valid entry. A ticket may only be scanned once on the date indicated on the ticket. If the same barcode or QR code is presented more than once, only the first ticket scanned at the entrance will be considered valid.
The Lifestyle Company guarantees the authenticity of tickets only if they have been purchased directly through www.worldofdancenetherlands.com or through an official sales channel designated by The Lifestyle Company.
Customers are strongly advised not to purchase tickets through unauthorized third parties, unofficial resellers, or other websites, as authenticity cannot be guaranteed in such cases.
4. Event registrations and participant responsibility
Where the Website allows for team registration, participant registration, or any other competition-related registration, the person completing the registration is deemed to act on behalf of the relevant team, participants, parents, guardians, coaches or other third parties involved.
The registering party is solely responsible for ensuring that all submitted information is complete, correct and up to date.
The Lifestyle Company reserves the right to reject, suspend or cancel registrations that are incomplete, inaccurate, duplicated, non-compliant with event rules, or reasonably suspected of being fraudulent or abusive.
Participants, teams and coaches are responsible for complying with all event-specific and competition-specific rules, including but not limited to category requirements, age requirements, timing requirements, music requirements, and conduct requirements.
The Lifestyle Company reserves the right to disqualify any participant or team that fails to comply with competition rules, category requirements, timing requirements, conduct rules, or official instructions issued by the organization.
5. Competition format and Championship Qualification
Participation in World of Dance Netherlands events is subject not only to these Terms and Conditions, but also to the official competition format, scoring structure, participation rules, and qualification criteria as published on the Website or otherwise communicated by The Lifestyle Company.
The World of Dance Netherlands series may include one or more official qualifying events and one Championship event. The exact structure of the series may be adjusted by The Lifestyle Company from time to time.
5.1 Highest score principle
Where a participant or team takes part in more than one official qualifying event within the same series, only the highest eligible score obtained by that participant or team may count toward Championship consideration, unless The Lifestyle Company explicitly communicates otherwise.
Participation in multiple qualifiers does not automatically guarantee Championship qualification.
5.2 Championship invitations
Participation in the World of Dance Netherlands Championship is generally by invitation.
Championship invitations may be issued to teams or participants who:
- achieve a score above a minimum qualification score or threshold determined by The Lifestyle Company; and/or
- rank among the highest-scoring eligible teams or participants within their relevant category or division; and/or
- otherwise satisfy the official qualification criteria published for the relevant season.
Scores from different divisions or categories may not automatically be compared within one single overall ranking. Qualification decisions may be made within category or division structures determined by The Lifestyle Company.
The Lifestyle Company reserves the right to determine the applicable qualification thresholds, scoring criteria, category placements, division limits, and invitation structure for each season and event cycle.
5.3 Legacy eligibility / former Top 3 teams
In addition to qualification through the official series, teams that have previously finished in the Top 3 at a World of Dance Netherlands event may be considered for Championship participation, subject at all times to current eligibility requirements, available capacity, and final approval by The Lifestyle Company.
Such consideration does not constitute an automatic right to participate.
5.4 Final decision
The final decision regarding Championship invitations, placements, eligibility, registration acceptance, and participation rights rests at all times with The Lifestyle Company.
The Lifestyle Company reserves the right to refuse, limit, adjust, or withdraw Championship participation where reasonably necessary in view of:
- the integrity of the competition;
- category balance;
- division capacity;
- compliance with event rules;
- safety or operational considerations; or
- any other reasonable organizational grounds.
No participant, team, coach, or purchaser may derive an automatic right to Championship participation solely from registration, prior participation, past ranking, or attendance at a qualifying event, unless and until participation has been explicitly confirmed by The Lifestyle Company.
5.5 Competition rules and precedence
In the event of any conflict between these General Terms and Conditions and event-specific competition rules published by The Lifestyle Company, the event-specific competition rules shall prevail in relation to the sporting and competition format, while these General Terms and Conditions shall prevail in relation to purchase, payment, liability, refunds and general legal matters.
6. Force Majeure
For the purposes of these Terms and Conditions, Force Majeure means any circumstance beyond the reasonable control of The Lifestyle Company, including but not limited to: acts of God, war, insurrection, riot, civil unrest, terrorism, fire, explosion, flooding, theft of essential equipment, malicious damage, strikes, lock-outs, severe weather, government measures, local authority restrictions, national defence requirements, injunctions by third parties, or any other event that makes performance impossible or significantly more difficult.
The Lifestyle Company shall not be liable for any failure to perform any obligation under these Terms and Conditions to the extent that such failure is caused by Force Majeure.
7. Refunds, cancellations and changes
Tickets and registrations are not refundable or exchangeable in the event of loss or theft.
Events may occasionally be cancelled, rescheduled, or materially altered by The Lifestyle Company for reasons beyond or within its control. In such cases, the purchaser may be entitled to a remedy in accordance with the provisions below.
7.1 Cancellation
If an event is cancelled and not rescheduled, the purchaser will be entitled to a refund of the face value of the ticket(s), excluding administration fees, delivery fees and transaction fees, unless mandatory law provides otherwise.
If an event spans multiple days or multiple event blocks and only one or more specific parts are cancelled, while the event as a whole still proceeds, the purchaser may be entitled only to a partial refund corresponding to the cancelled part of the event.
7.2 Rescheduled event
If an event is rescheduled, the original ticket shall in principle remain valid for the new date, subject to any specific notice issued by The Lifestyle Company.
If the purchaser is unable to attend the rescheduled event, and if The Lifestyle Company offers a refund option for that event, the purchaser must notify The Lifestyle Company within the deadline communicated for that purpose. If the purchaser fails to do so within the specified period, the booking may be deemed accepted for the new date and the right to a refund may lapse.
Where a refund is granted in the event of rescheduling, such refund shall generally be limited to the face value of the ticket(s), excluding administration fees, delivery fees and transaction fees, unless mandatory law provides otherwise.
7.3 Material alteration
If an event is materially altered, The Lifestyle Company may offer the purchaser the choice of:
- confirming the booking for the altered event; or
- requesting a refund of the face value of the ticket(s), excluding delivery and transaction fees, unless mandatory law provides otherwise.
A material alteration means a significant change to the event such that it differs substantially from what a ticket holder could reasonably have expected when purchasing the ticket.
For the avoidance of doubt, the following will generally not be considered a material alteration:
- the use of understudies;
- changes to the opening act;
- changes in the members of a group or team;
- changes to the line-up of a multi-artist event, such as a festival or showcase;
- competition scheduling changes, running order changes, or reasonable operational adjustments to divisions or categories, provided the essential nature of the event remains intact.
If a deadline is communicated by The Lifestyle Company for purchasers to indicate their choice following a material alteration, and the purchaser fails to respond within that deadline, the booking may be deemed accepted for the altered event.
8. Access to the event
Admission is subject at all times to the rules and regulations of the venue, the event organizer, and any applicable safety or security requirements.
The Lifestyle Company and/or the venue reserve the right to refuse admission or remove a visitor, participant, coach or team representative from the venue if that person:
- is in possession of an invalid ticket or registration;
- refuses to comply with security checks or house rules;
- behaves aggressively, dangerously or disruptively;
- is under the influence of alcohol or drugs to such an extent that admission is considered unsafe or inappropriate;
- violates any applicable event, venue or legal regulations;
- fails to comply with official competition instructions or organizational directions.
Participants, coaches, and team representatives must at all times follow official instructions from the organization, backstage management, technical crew, event staff, and venue staff. Failure to do so may lead to disqualification, removal from the venue, or withdrawal of participation rights without refund.
In such cases, the purchaser or participant shall not be entitled to a refund.
9. Liability
Attendance at events and participation in competitions are at the purchaser’s, visitor’s, participant’s and team’s own risk.
The Lifestyle Company shall only be liable for direct damages suffered by the purchaser if and to the extent such damage is the direct result of intent or gross negligence on the part of The Lifestyle Company.
To the maximum extent permitted by law, The Lifestyle Company shall not be liable for:
- indirect or consequential loss or damage;
- loss of profits, revenues, opportunities or goodwill;
- damage, theft or loss of personal belongings;
- injury, damage or loss arising from participation in the event or competition, except where liability cannot legally be excluded;
- decisions taken by the venue, public authorities or third parties that affect access to or enjoyment of the event.
Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is not permitted under applicable law.
10. Personal data
Any personal data provided during the purchase or registration process will be processed in accordance with the applicable privacy laws and the Privacy Policy published on the Website.
By making a purchase or registration, the purchaser acknowledges that certain personal data may be processed for purposes including:
- ticket fulfillment;
- customer service;
- payment processing;
- fraud prevention;
- access control and event administration;
- participant registration and competition administration.
11. Intellectual property
All content on the Website, including but not limited to text, graphics, logos, visual branding, event names, photographs, videos and design elements, is owned by or used with permission by The Lifestyle Company and may not be copied, reproduced, distributed or used without prior written consent.
12. Governing law and jurisdiction
These Terms and Conditions, and any agreement to which they apply, are governed exclusively by Dutch law.
Any dispute relating to these Terms and Conditions, their interpretation, or the execution of any agreement between the purchaser, participant or team and The Lifestyle Company shall, in the absence of an amicable solution, be submitted exclusively to the competent courts in the Netherlands, unless mandatory law provides otherwise.
13. Contact
For any questions regarding these Terms and Conditions, tickets, registrations, bookings or refunds, customers may contact:
The Lifestyle Company
Ketelhuisplein 18
5617 AE Eindhoven
The Netherlands
Email: info@thelifestylecompany.nl